Passes go on sale on December 12nd, 2019 at 12:00 am.
Passes will be available for purchase beginning December 12nd, 2019 until June 30th, 2020 or until all passes are sold, whichever comes first
Each pass is programmed with 55 points (1 point equals 1 film screening) and entitles the holder to see a maximum of 50 screenings (which is the maximum possible number of films to see), provided there are seats available and the holder has made an appropriate online reservation for the screening.
The number of points on a pass provides for one absence without prior cancellation, for which five points are deducted from a passholder’s point total and which therefore decreases the maximum number of screenings available with a given pass (for more information see below).
In addition, passholders are entitled to discounts on purchases of concert tickets, special events selected by the Organizer and rebates on the purchase price of festival publications.
The seat reservation for the film screenings on Thursday, July 23rd 2020 will begin on Wednesday, July 22nd at 12:00 p.m. From Thursday, July 23rd seat reservations for all screening on the day and the day after will start at 8:30 a.m. For example: to make a reservation for a film screened on 26th July, you will be able to book the seats on 25th July from 8:30 a.m. This is to eliminate the situation where all the seats are booked “just in case” on the first day. There will be a chance of looking through the repertoire carefully and making a considered decision. You should remember that you can order only one seats for a given screening at a given hour. You must not order more than one seats in a single hour bloc on the given day. An hour bloc means screenings held at intervals no longer than 45 minutes (e.g. 9:45, 10:00 and 10:30 make a single hour bloc).
This year online seat reservations apply also for the festival opening and closing film screenings. Reservations for the screenings on Thursday, July 23rd 2020 will begin on Wednesday, July 22nd 2020 at 12:00 pm.
In such a case you should cancel your reservation and make a new one; this is possible until 15 minutes before the show. If you do not cancel your reservation and not appear at the show, the number of admissions on your pass will be reduced by 5 admissions; that is why it is necessary to cancel the reservation.
You can cancel your reservation up to 15 minutes before a screening. You do it using the same application you used to make it (www.nowehoryzonty.pl/r).
The pass cannot be given to anyone else on any condition. It is attributed to the Participant. It has a first name, surname and photo of the person.
When making an order for the pass (first you must register on the website) or activating a voucher after filling in the data, you will find that there is an “add a photo to the pass” button. You do it just like you add a file (attachment) to an e-mail message.
At the click of a button: beginning this year, festivalgoers have the option of using a webcam to easily and quickly take the portrait picture required during pass purchases and voucher activation.
Itshould be a current portrait photo in a file not exceeding 2 Mb, with a minimum size of 400 pixels x 400 pixels, preferably in resolution 300 dpi; the photo will be used to identify the owner of the pass.
Lack of a picture or use of a picture that hinders or prevents facial recognition (e.g. wearing sunglasses or a headdress which covers the face, etc.) for a pass may result in order cancellation.
The voucher is a card, which must be activated online through the festival website using the activation code found on card. The activation code on each voucher can be used only once. The voucher is equivalent to a festival pass for the 20th New Horizons IFF and provides the holder with the same entitlements: participation in a maximum of 50 film screenings provided there are seats available and the holder has made an appropriate online reservation for the screening, as well as discounts on ticket purchases for concerts and special events, and reduced purchase prices on the festival publications.
Vouchers are available for purchase through the online store at www.nowehoryzonty.pl/sklep.do. Vouchers will be available for purchase beginning December 12nd, 2019 until June 30th, 2020 or until all vouchers are sold, whichever comes first.
The voucher must be activated through the festival website (using the activation code found on card) at www.nowehoryzonty.pl by selecting ‘activate voucher’ in the ‘entry’ menu, or by logging directly onto www.nowehoryzonty.pl/voucher.do. The activation process will require you to enter the activation code found underneath the scratcher strip, provide the voucher holder’s contact information, and upload the holder’s portrait photo. The system will accept each activation code only once. Vouchers may be activated beginning December 12nd 2019 until July 10th, 2020.
Festival passes emitted on the basis of activated vouchers may be collected beginning July 22nd, 2020 (from 9 am to 9 pm), in the Festival Center located at the New Horizons Cinema (Kaziemierza Wielkiego St. 19a-21, Wrocław), upon presentation of a valid photo ID.